We want to know what consumers are looking for, what their values are, and how can we meet their needs. It's not just about big data, it's about translating that into the truth

Social Media is the ultimate equalizer. It gives a voice and a platform to anyone willing to engage. Proper Social Media use highlights your strengths that may not shine through in an interview or application and gives the world a broader view of who you are. Use it wisely

Think of it more as publishing instead of marketing. Be authentic as a publisher and create content that helps you connect to everyone else… because they’re already connected

Our job is to connect to people, to interact with them in a way that leaves them better than we found them, more able to get where they'd like to go

You are surrounded by simple, obvious solutions that can dramatically increase your income, power, influence and success. The problem is, you just don't see them

If there's one thing you learn by working on a lot of different web sites, it's that almost any design idea - no matter how appallingly bad - can be made usable in the right circumstances, with enough effort